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Gartner Report
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The Future of Sales in 2025:
A Gartner Trend Insight Report

Customers are in the process of moving from in-person channels to the world of digital. This shift is changing the way sellers sell and buyers buy.

According to Gartner, “Today, only 17% of the total purchase journey is spent in interactions with sales reps.” This shift is changing the way sellers sell and buyers buy. Gartner continues by saying, "By 2025, 60% of B2B sales organizations will transition from experience- and intuition-based selling to data-driven selling, merging their sales process, sales applications, sales data and sales analytics into a single operational practice."

This report prepares organizations to build adaptive sales models that utilize the "everywhere customer" concept and increase sellers' digital skills.

We believe, you gain insight into:

  • Satisfying the changing expectations of customers
  • Increasing the digital skills of your organization’s sellers
  • Investing in technology to support market demands

Fill out the form, get the report and start to prepare your organization for the future.

*Portions of the text included in this document are taken from “The Future of Sales in 2025: A Gartner Trend Insight Report," September 8 2020, Gartner, Tad Travis, Cristina Gomez, Michele Buckley.

The Future of Sales in 2025: A Gartner Trend Insight Report, September 8 2020, Gartner, Tad Travis, Cristina Gomez, Michele Buckley, GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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