Register today to join Cincom Eloquence® customers, as well as members of the Cincom team, on the beach in beautiful Fort Lauderdale, Florida for the Cincom Customer Conference 2022. The conference will take place on May 3-6, 2022 at the beautiful Pelican Grand Beach Resort (https://www.pelicanbeach.com) where you can bask in the sun while taking in the breeze at one of Florida’s premier resorts along the white sands of the Atlantic Ocean.

Do not miss this opportunity to discover how to make your communications shine!

Register-Now-SUNBonus: Register before January 31 to save $150 off each conference fee, and you will receive priority for reserving your “One-on-One” Consulting Session time!

Cincom Customer Conference 
May 3-6, 2022
Pelican Grand Beach Resort
Fort Lauderdale, FL


Delivering a better customer experience—it is no longer a pipe dream; it’s at the top of every organization’s priority list. While changing customer expectations, emerging communication channels, evolving technologies and new sources of customer data offer exciting opportunities to create competitive advantage by putting customers first, they also present a host of challenges when layered with the world of digital transformation.

Join fellow end-users, template authors and applications administrators in our informative presentations and hands-on technical workshops to discover how Cincom Eloquence is evolving to help meet these challenges. Learn what Cincom is doing to help facilitate the transition from printed documents to digital communications. Discover better ways to bolster your implementations with “one-on-one” consulting sessions with Cincom’s Product, Engineering, Professional Services and Support teams. Hear industry domain experts discuss how digitalization is changing the game and what role communications will play. And, network with other Cincom Eloquence customers from a variety of vertical industries to learn how they are addressing the changing landscape while delivering a better customer experience through better communications.


Review best practices and techniques used by leading organizations across a variety of vertical industries, including:
  • Healthcare Plans/Payers 
  • • Property & Casualty Insurers 
  • • Life Insurers 
  • • Worker's Compensation Insurers 
  • • Medical Professional Liability Insurers 
  • • Financial Services Firms

See the latest upgrades and enhancements to the Cincom Eloquence suite.

Understand the future product strategy for Cincom Eloquence

Hear industry experts discuss digitalization and the role of communication technologies.



Inspiration—it’s what can happen when you combine a diverse group of people who share a common desire with the freedom to explore without boundaries in an amazing setting known for stimulating the imagination. And, to make sure this happens, we’ve created a list of key things you need to know.

Cincom continues to actively monitor COVID-19 information from the most relevant, authoritative, and responsible sources, and will make event-related decisions based on this information.
These precautions include:



US$895 – The Conference fee includes hotel accommodations for three nights (Tuesday, Wednesday and Thursday) at the Pelican Grand Beach Resort (https://www.pelicanbeach.com) as well as food, conference materials, events, gratuities and taxes.

Register before January 31, and you will save $150 USD off each  registration!

Guest Fee
Guests can accompany any attendee for only $295 USD (based on shared accommodations/double occupancy). This includes  food and access to all non-session/workshop  events.

Extend Your Stay
Pelican Grand Beach Resort (https://www.pelicanbeach.com) will be offering a rate of $219 USD per night (excluding taxes) three days prior to the conference (April 30 and May 1,2) as well as three days after the conference (May 6, 7,8) for anyone wanting to extend their visit to Fort Lauderdale.

Please note that The Fort Lauderdale Air Show (https://fortlauderdaleairshow.com) will take place on April 30 and May 1, 2022. Hotel rooms may be limited for those dates. If you are interested in arriving on those dates, please register early and let Sandy Truitt know. She will work with the Pelican Grand to confirm room availability. Please do not make travel arrangements for these dates until you get confirmation from Sandy that we have a room reserved for you.

For more information on what Fort Lauderdale has to offer, stop by https://www.sunny.org.


Cincom Document Solutions
Customer Conference 2022

  Tuesday, May 3  
  1:00 p.m. - 5:00 p.m.
5:30 p.m. – 8:00 p.m.
7:00 p.m. – 9:00 p.m.
Advanced Author Training Class
(an additional fee of US$295 is required to attend)
Welcome Reception (all attendees and their guests are invited)
  Wednesday, May 4  
  7:00 a.m. – 8:00 a.m.
8:00 a.m. – 8:45 a.m.
9:00 a.m. – 5:00 p.m.
7:00 p.m. – 9:00 p.m.
Introduction to Cincom Eloquence (for new customers and prospects)
Conference Seminars
Dinner and Evening Event (all attendees and their guests are invited)
  Thursday, May 5  
  7:00 a.m. – 8:00 a.m.
8:00 a.m. – 5:00 p.m.
6:00 p.m. – 9:30 p.m.
"One-on-One" Consulting Sessions*
Conference Workshops
Dinner and Evening Event (all attendees and their guests are invited)
  Friday, May 6  
  7:00 a.m. – 8:00 a.m.
8:00 a.m. – 12:00 p.m.
12:00 p.m.

"One-on-One" Consulting Sessions*
Conference Workshops
Conference Concludes

*Each company will be assigned a "One-on-One" consulting session. You will receive an email in advance of the conference with information on your company's date/time. 

All times are subject to change.



Advanced Authoring Class

The Advanced Author class is a half-day training course with hands-on demonstrations and workshop exercises covering the latest and most powerful functionalities available in Cincom Eloquence Author. Topics covered include:

  • Delivering documents to your customers via Delivery Packages
  • Using Insertions and Resource Locators
  • Using Index Variables and Companion Files
  • Using Generation Requests to create test packages within Eloquence Author
  • Advanced Digital Functionality in Eloquence Author: eSignature

When: Tuesday, May 3 | 1:00 p.m. – 5:00 p.m. ET

Class Fee: $295 per person
(This class fee is in addition to the $895 conference fee. It includes training materials, the use of a training laptop and one night’s hotel stay. Attendees should plan to arrive on Monday, May 2 in order to make the 1:00 p.m. ET class start time).

Limit: 25 attendees; first come, first served



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All other trademarks belong to their respective companies.
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