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Live polling was conducted among 750+ delegates at FST Media’s Future of Banking and Financial Services conference, held in Sydney this year. See what they had to say in this insightful infographic, including:

  • Ways organizations are using technology to look for innovative ideas
  • The importance of the omnichannel in the customer experience
  • Where customer experience ranks among competitors compared to other competitive advantages
  • How organizations are balancing technology with personalisation in the channel
  • How organizations are responding to demands for agility and personalisation in their products

Get all the answers in this new infographic from Cincom today! 

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Download Here